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FAQ

A collection of our most frequently asked questions

General:

The Student Registry takes the security of your information very seriously. We use industry-standard encryption (HTTPS) to protect your data during transmission and store it securely in our databases. All payments and fund transfers are processed within Stripe’s industry leading system. Learn more about Stripe’s security measures here.

We will NEVER share any of your personal information like phone number and email with ANYONE, ANYWHERE, ANYTIME. That is our promise guaranteed. Learn more here.

Student:

No. For tax reasons, we have set the limit to $10,000 a semester.

Yes. But to get to the last step in your profile - setting up a bank account through Stripe - you must have a beneficiary that is over 18 to set up an account.

This is dependent on our payment processor Stripe and the card used by the donor. Typically funds will deposit to your bank within 2 business days of payment, however the deposit on the initial deposit is held for 7 days. In the event of a suspected fraudulent payment, Stripe may hold funds for as long as 14 days.

Yes. We made it easy for donors to find you.

The gift tax exclusion limit for 2024 is $18,000.

Yes. Simply visit the Registry page in your account and click on the Add a New Semester button.

Yes. Login and visit your Account page and click the Connected with Stripe button. You will receive a code via SMS to access the Stripe dashboard. Click Edit next your current bank account to complete the change.

Yes. Start by writing down on a piece of paper the main categories that you will spend money on - Tuition, housing, books, food, clubs, gas, coffee, etc. Then do research on how much each potentially is for the semester. For things like coffee, gas, you should estimate how much you spend per week then multiply it by the amount of weeks in your semester. Reminder - your budget on this platform is capped at $10,000 so map it out before plugging the numbers into your profile. To learn more watch our video on How To Budget.

Here are some tips…

Make a super robust profile - use a quality photo, make sure you are smiling. Also take the time to make a heartfelt video telling your potential donors more about you! To learn more about making a video click this link

Spend time on your fundraising. The time you put in will help you raise the money to help cover your semester budget.

Share your profile! Customize your email and text outreach to make it personal!!!A phone call or an in person meeting goes a long way! Share on social media. Get your friends and family to share on their social media. Print out your profile QR code to help your efforts.

Get feedback. Ask your close friends and family for feedback on your profile and fundraising plan and use their suggestions to help make your plan stronger.

Give updates. Let your friends and family know how your fundraising is going. Some donors might even give more if you are getting close to your goal!

Thank your donors. Send thank you notes to your donors via email or text. And/or call them to thank them or even send a handwritten thank you note! A handwritten thank you note goes a very long way! To learn more watch our video How To Fundraise.

The Platform fee covers the cost of the transaction fees as well as a minimal amount to cover the overhead of The Student Registry website. This fee will be deducted automatically from each donation. Learn more here.

Donor:

Yes. You can go above the suggested amount.

The student will see the payment in their account on the website instantly. Payment processing timeframes may vary, but typically within 2 business days.

Yes. When completing the payment step, simply select the “Do not display name publicly” option.